Traveler Update

World Events Affecting Travel

Updated September 1, 2020

Coronavirus (COVID-19) and 2021 Travel for Language Programs

The events of the past few months since the outbreak of COVID-19 have been unprecedented in our lifetime, resulting in changes and adjustments in every aspect of our lives.

At Xperitas, we are committed to providing high quality, safe, fun and educational programming for our teachers and students in 2021 and beyond. The safety, health and security of our travelers and teachers will always be our primary concern.  We continue to work closely with our partners abroad as they actively monitor the impact of COVID-19 on their communities and the actions needed to move forward safely. As always, we look to the U.S. State Department, World Health Organization and the CDC for guidance on travel.

Due to the unique situation that COVID-19 presents for 2021 travel, we have adjusted our policies to provide additional enrollment and cancellation flexibility for groups, extending the period in which participants can cancel for a full refund. We have also made every effort to be absolutely clear regarding the point at which travelers will be assuming non-refundable financial obligations. Refer to your travel season below to find more details about these adjusted policies and deadlines.

We also greatly appreciate your understanding and flexibility when it comes to program dynamics for 2021 group travel. There may be components of the program (i.e. restaurants, hotels, the family stay, museums, activities) that are unavailable due to COVID-19 or that need to be adjusted, either prior to departure or while in-country, in order to be safely included on the program. Your Program Manager will be in contact with group leaders as needed regarding logistics of the program.

 

SPRING 2021 | PROGRAMS TRAVELING IN MARCH/APRIL 2021

Spring 2021 groups can enroll in an Xperitas program and if needed, cancel their participation prior to November 30, 2020 for a full refund.  Any participant enrolled for a Spring 2021 program will follow the payment schedule outlined in the Spring 2021 Payment and Deadline Schedule below.

 

Spring 2021 Payment and Deadline Schedule:

Postmark Deadline

Payment Schedule and Deadlines

November 1, 2020

 

Final Enrollment Deadline

$500 deposit due at time of enrollment

November 1, 2020

$800

December 1, 2020

$800

Family Stay Application Deadline

January 1, 2021

Passport Deadline

January 15, 2021

Final Balance due

 

 

 

MANDATORY CANCELLATIONS OR POSTPONEMENT

If on November 30, 2020 the U.S. Department of State is at a travel advisory level of 3 or 4 or there are destination-government imposed restrictions, a program cancellation will be initiated by Xperitas and participants will receive a full refund. As an alternative option, the group leader could elect to postpone the program to Summer 2021. This may cause an increase in the program price. If the group leader decides to postpone to Summer 2021, enrolled students have until December 31, 2020 to cancel their enrollment for a full refund in case they are unable to travel on the new program dates. New students can enroll until December 31, 2020. Family stay applications are due January 15, 2021 for any newly enrolled participants.

 

VOLUNTARY CANCELLATIONS OR POSTPONEMENT

If on November 30, 2020 the U.S. Department of State travel advisory is at a level 1 or 2, there are no destination-government imposed restrictions and the program has not been cancelled by the group leader or school administration, the program will proceed to run as planned. As an alternative option, the group leader could elect to postpone the program to Summer 2021. This may cause an increase in the program price. If the group leader decides to postpone, enrolled students have until December 31, 2020 to cancel their enrollment for a full refund in case they are unable to travel on the new program dates.  New students can enroll until December 31, 2020. Family stay applications are due January 15, 2021 for any newly enrolled participants.  

After November 30, 2020, if a cancellation is initiated by either Xperitas, an individual, the group leader, the school administration or district due to a U.S. State Department advisory level change or destination-government imposed restrictions, the spring cancelation schedule below would be followed. IMPORTANT: Please note that after November 30, 2020, a portion of the payment is non-refundable. In addition, there will be no postponement option after this date.

 

Spring 2021 Cancellation Schedule:

Date of Cancellation

Refund Amount

Through November 30, 2020

Full Refund

December 1, 2020 or later

Refund of all money paid MINUS a $500 administrative fee*AND any air/land expenses incurred by Xperitas (varies by program and cancellation date)

 

Please note that part of the refund could come in the form of an air voucher (less any airline fees) if final ticketing has been completed.

*This fee is to help cover the cost of organizational resources incurred in the planning of the language/cultural immersion experience

If a Spring 2021 group decides to postpone to Summer 2021, your Program Manager will contact the group regarding their adjusted Summer 2021 payment and cancellation schedule.

 

SUMMER 2021 | PROGRAMS TRAVELING IN MAY/JUNE/JULY/AUGUST 2021

Summer 2021 groups can enroll in an Xperitas program and if needed, cancel their participation until January 31, 2021 for a full refund. Any participant enrolled for a Summer 2021 program will follow the payment schedule outlined in the Summer 2021 Payment and Deadline schedule below.

 

Summer 2021 Payment and Deadline Schedule:

Postmark Deadline

Payment Schedule and Deadlines

November 15

Final Enrollment Deadline

$500 deposit due at time of enrollment

November 15

$1,000

December 1

Family Stay Application Deadline

January 15

$1,000

March 1

Passport Deadline

March 15

Final Balance due

 

VOLUNTARY CANCELLATIONS

If on or any time after February 1, 2021, a cancellation is initiated by either Xperitas, an individual, the group leader, the school administration or district for any reason, including a U.S. State Department advisory level change or destination-government imposed restrictions, the Summer 2021 cancellation schedule below will be followed.  IMPORTANT: Please note that after January 31, 2021, a portion of the payment is non-refundable. In addition, there will be no postponement option.

 

MANDATORY CANCELLATIONS

If on or any time after April 1, 2021 the U.S. Department of State is at or elevates to a travel advisory level of 3 or 4 or there are destination-government imposed restrictions, a program cancellation will be initiated immediately by Xperitas, and the Summer 2021 cancellation schedule below will be followed.

 

Summer 2021 Cancellation Schedule:

Date of Cancellation

Refund Amount

Through January 31, 2021

Full Refund

February 1, 2021 or later

Refund of all money paid MINUS a $500 administrative fee*AND any air/land expenses incurred by Xperitas (varies by program and cancellation date)

 

Please note that part of the refund could come in the form of an air voucher (less any airline fees) if final ticketing has been completed.

*This fee is to help cover the cost of organizational resources incurred in the planning of the language/cultural immersion experience